“I don’t really consider myself a hero,” said store manager Faris Hussain

A Texas store manager is sharing how he helped a homeless woman who was discovered outside of a convenience store in northern Texas during the recent deadly winter storm.

On the morning of Thursday, Jan. 22, the woman known as Bobbi was spotted by a customer outside of Evans Food Mart, CBS affiliate KTVT and ABC affiliate WFAA reported. The person rushed into the store for help, and manager Faris Hussain immediately went outside to assist the woman.

“When I heard her name, it was one of my good customers, so I instantly was like, ‘Hey man, no no no, there’s no way. We gotta go help her right now,’ ” Hussain told KTVT. In footage shared by the outlets, the store employee was captured lifting the helpless woman into his arms and bringing her inside.

“The second my hands touched her, it was like frozen solid,” Hussain told WFAA. “Her body was so stiff.”

As he helped her warm up, Bobbi told him, “I love you, thank you so much,” Hussain recalled.

The woman was later transported to a local hospital by first responders, according to the outlets.

A spokesperson for the Fort Worth Fire Department confirms with PEOPLE that team members responded to a call after 9 a.m. local time, but he did not have information about Bobbi’s current condition.

The woman stayed outside overnight during the storm, KTVT reported. And for Hussain, there was no option but to act.

“I don’t really consider myself a hero or nothing, but we just, we do this on a daily for our community,” he told the outlet. “Doing it once in a while, it’s not going to cut it. That’s just, you know, we do it on a daily for our daily customers all the time, every time.”

The storm has been a deadly one. Late last week and into the weekend, Winter Storm Fern swept across huge swaths of the country, killing at least 17 people, according to the BBC.